At Roach.ai, accessible through roach.ai, one of our top priorities is to protect the privacy of our visitors. This document outlines the types of information that are collected and recorded by Roach.ai and how we use them. If you have any additional questions or require further information about our privacy policy, please feel free to contact us.
This privacy policy applies only to our online activities and is valid for visitors to our website regarding the information they shared and/or collect in Roach.ai. This policy does not apply to any information collected offline or via channels other than this website.
SECTION 1: CONSENT
By using our website, you hereby consent to our privacy policy and agree to its terms.
SECTION 2: WEBSITE HOSTING AND DATA STORAGE
Our website is hosted on AWS. All your data is stored on AWS’s data storage system. Your data is kept on a secure server protected by a firewall.
SECTION 3: INFORMATION WE COLLECT
We may ask for personal information, and the reasons for its collection will be clearly indicated at the time we ask you to provide your personal information. If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the content of the message, attachments you may send, and any other information you choose to provide. When you sign up for an account, we may ask for your contact details, including elements such as your name, company name, address, email address, and phone number.
SECTION 4: HOW WE USE YOUR INFORMATION
We use the information we collect in various ways, including to:
– Provide, operate, and maintain our website.
– Improve, personalize, and develop our website.
– Understand and analyze how you use our website.
– Develop new services, features, and functionalities.
– Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information related to the website, as well as for marketing and promotional purposes.
– Send you emails.
– Detect and prevent fraud.
SECTION 5: LOG FILES
Roach.ai follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.
SECTION 6: COOKIES AND WEB BEACONS
Like any other website, Roach.ai uses ‘cookies.’ These cookies are used to store information, including visitors’ preferences and the pages of the website that the visitor accessed or visited. The information is used to optimize users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
SECTION 7: PAYMENT
If you make a purchase through a direct payment platform, we will retain information about your credit card. This information is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the PCI-DSS, which is managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express, and Discover. The PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 8: DISCLOSURE
We may disclose your personal information if required by law or if you violate our terms and conditions.
SECTION 9: LINKS AND REDIRECTIONS
You may find links